Stellare Consulting is a recruitment consulting service. We are committed to ensuring that we, when collect and use information about visitors to our websites, we do so in accordance with the Personal Data Protection Act 2012.
1. Collection of Personal Information
Stellare Consulting may collect information about you such as your name, contact details, skills, qualifications, accreditations and your employment history. We may also collect other types of your personal information such as references and employment objectives during the course of dealing with you, for example if you are considered for a particular employment position. Where practical, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection.
When you visit our websites, we may collect information you gave us when:
(a) registering or subscribing to our services or requesting further services on any of our websites;
(b) contact us to report a problem with our websites or make any enquiry or query or comment; and
(c) you apply online for a job or work with Stellare Consulting, you may need to provide (without limitation) information about your education, employment history and accreditations. Your application will constitute your express consent to our use of this information to access your application and to allow us to carry out any reference checking and other related activities as may be required of us under applicable law as an employer.
Stellare Consulting may also collect information from public record and third parties.
2. Use and Disclosure of Personal Information
Stellare Consulting holds, uses and discloses your personal information for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use or disclose your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information for the following purposes:
(a) to provide our services to you;
(b) to maintain our business relationship, where you are a user of our website, a client or candidate;
(c) to enable you to submit your CV generally, to apply for specific jobs or to subscribe to our services;
(d) to match your coded details with job vacancies, to assist us in finding a position that is most suitable for you and, where you provide your prior consent as a candidate, to send your personal information to clients in order to apply for jobs;
(e) to answer your inquiry;
(f) to direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Where we do so, you will be able to unsubscribe from such communications;
(g) to trusted third parties where we have retained them to provide services that you have requested, such as psychometric evaluations or skills tests, and who also provide services to us, such as professional advisers, IT consultants, mailing houses and function co-ordinators. These third parties must comply with similar undertakings of privacy and confidentiality as Stellare Consulting;
(h) if Stellare Consulting merges with or is acquired by another business, we may share personal information with the new owners of the business and their advisers and if this happens, you will be sent notice of such an event;
(i) we may also release personal information to regulatory or law enforcement authorities, if they require us to do so; and
(j) we may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above.
3. Privacy on Our Websites
(a) Submitting Your Curriculum Vitae (“CV”) and Applying for Jobs
You may submit your CV to Stellare Consulting via this website, either for general consideration by our recruitment consultants for positions as they arise or to apply for a specific advertised job. Once submitted, your CV will be sent directly to the relevant Stellare Consulting recruitment consultant who will review your details and advise you whether you are to be accepted by us for registration on our central database. This database, including your personal information, can be accessed by any of our recruitment consultants working in other offices, both inside and outside Singapore. If you are accepted onto our database, our recruitment consultants should then contact you to set up an interview in person. You can update your CV at any time, simply by following the same procedure to submit a new CV via our websites.
(b) Job Alerts
You may sign up to receive emails that alert you to new jobs on our website. To subscribe, you need to provide your email address, which will be used for the purpose of keeping you informed by email of the latest jobs and/or news in your nominated industry. If you no longer wish to receive such information, unsubscribe with us with an email requesting the aforementioned.
(c) Aggregate Information About Website Visitors
We gather information and statistics about all visitors to this and all of our websites worldwide, including the most frequently accessed pages and most frequently used services. We only use such data in aggregate form (that is, the information does not identify any one individual). This information helps us determine the most beneficial parts of our websites and ways in which we can continually improve our online services to create a better overall experience for our users. We also publish some of this aggregate (non-identifiable) information on the Stellare Consulting website.
4. Information Transfer Across International Borders
Stellare Consulting is a local company, we endeavour to provide you with the same services worldwide. Our global network comprised of offices, trusted service providers and trained consultants. The nature of our business, operations and services require us to transfer your information (from time to time) to other related companies. We may transfer the information we collect about you to countries other than your home country or other than the country in which the information was originally collected.
(a) where you are registered as a candidate on our database, your personal information will be accessible by our other offices and potential employers internationally, in Indonesia, Malaysia,Thailand and
(b) to different parts of Stellare Consulting and partners worldwide to enable the development and marketing of other products and services and to improve our customer service and to make our services more valuable to you, including tailoring our website when you log on to make it relevant to you personally.
Our privacy practices may vary among the countries in which we operate, we will take appropriate steps to ensure that your information is protected and handled in accordance with the legal requirements and as described in this Privacy Policy.
6. Security
Stellare Consulting takes reasonable steps to keep personal information secure, accurate and up to date. The Internet is not always a secure method of transmitting information. Accordingly, while we seek to protect your personal information by implementing digital security systems in various parts of our website, Stellare Consulting cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. Where we have links to websites outside the Stellare Consulting, we cannot ensure that your privacy will be protected in accordance with this policy. You should consult these other websites’ privacy policies as we have no control over them and are not responsible for any information that is submitted to or collected by these third parties.
7. Access to Personal Information
You may request access to or update or to delete your personal information held at Stellare Consulting by contacting Stellare Consulting as set out below. We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and give you reasons for doing so. Where you request your personal information to be updated and there is a dispute about the facts, we will make a note on your personal information of such dispute. If you have created an account with Stellare Consulting via our website, you are able to view and update any information by logging into your account.
You may also request that Stellare Consulting stops using your information and contacting you and we will comply with your request (for example if at any time you would prefer to stop receiving newsletters and updates from us, please use the “unsubscribe” option included in the email or other material). However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients. We reserve the right to charge an administrative fee for access and updating requests.
8. Complaint
At Stellare Consulting we aim to acknowledge receipt as soon as possible and commit to resolve all complaints no later than 90 days. However, there may be instances where this is not possible due to the contents of the complaint. In such circumstances, we will respond to your complaint in a reasonable and practical time. You may wish to contact Singapore Personal Data Protection Commissioner if you are not satisfied with our response to your complaint.
9. Contact
You can contact our Officer if you would like further information, have comments about this Privacy Statement or any question or complaint on any privacy issue.
Contact details: info@stellareconsulting.com
Stellare Consulting Ptd Ltd
10. Changes to this Privacy Policy
Stellare Consulting may amend this Privacy Statement from time to time. We suggest that you visit our website regularly to keep up to date with any changes.
Last updated 1 November 2017